Owner's App
Mobile App
Summer 2020
A technology solution that empowers property owners to be better connected with their properties on the go. The Owner's App is an integrated property operation solution, utilizing financial, property data, and real-time activity to seamlessly give oversight.
Hero image for Owners App
Owners App Gantt Chart
Scope of Work

The product owner had laid out a list of user stories and requirements that were necessary to launch an MVP.

As I would work on other projects throughout the summer, we would revisit the app once a significant feature had been finished.

Before starting on UI, I spent time looking at other data visualization-heavy applications and started wire-framing designs that relied on the hierarchy of information more than overall navigation.

Owners App Skeletons
Opportunities
Visibility to Financial Data

In traditional property management, quarterly reports are the only way for owners to receive updates on the properties. The app allows real-time data oversight and general property updates for the owner.

Constant Communication

Giving access to the team for the owners allowed for direct communication about concerns on their property or the data they were viewing. By allowing owners to have a direct line and visibility, a higher sense of ownership and gratitude was achieved for their portfolio.

Owners App Financial Section Mockup
Owners App Detail Mockup
Owners App Detail Mockup
Financials

Snapshots to full run-downs of financial data including revenue, net operating income, occupancy, and more for the owner's real estate portfolio.

Owners App Property Section Mockupo
Owners App Detail Mockup
Owners App Detail Mockup
Properties

Owners can view their properties at a glance along with an occupancy rating. The properties tab details each unit at a property which includes their occupancy status, current residents, maintenance request details, and resident ledger.

High Fidelity Mockups
Activity

Streamline the list of actions happening in real-time. See the creation of a maintenance request, leasing, prospect conversion, payments, and more. Each may be expanded to view further details.

Measuring Success

Once a milestone was completed, I would meet with our product owner, investors, and multiple owner success managers to present new additions to the mobile app. These individuals were able to help define the hierarchy and overall information architecture for the app. The presentation of information was approached in a top-down manner with the broadest breakdowns at the forefront and detailed information drilled further into the app.

I would note any hang-ups or concerns for my designs that needed to be addressed before handing the pieces off to the development team.

After releases were pushed to production, the users would be in close contact with an owner success manager to ask questions on the data or concerns that would arise. The team used this feedback to help determine the prioritization of features for the customers.